Effective Date: Jan 2025
Welcome to Xpress Access Data Solution (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, process, store, and protect personal information when you use our website, applications, software platforms, and related services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Xpress Access Data Solution is an IT Technology Company providing 360-degree technology solutions. Ilera EHR is one of her bespoke products including healthcare software, electronic medical records (EMR/EHR), telemedicine platforms, patient management systems, billing systems, APIs, cloud-based healthcare applications, and related services.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Organization name
- Job title
- Account credentials
Healthcare Information
Depending on the services used, our platforms may process:
- Patient identifiers
- Medical records
- Appointment information
- Laboratory and diagnostic information
- Prescriptions
- Billing and insurance information
Technical Information
- IP address
- Browser type
- Device information
- Login activity
- Usage logs
- Cookies and analytics data
Payment Information
- Subscription records
- Billing information
- Transaction confirmations
3. How We Use Information
We may use information to:
- Provide and maintain our services
- Manage user accounts
- Deliver healthcare technology services
- Improve platform functionality and performance
- Respond to inquiries and support requests
- Process billing and subscriptions
- Maintain security and prevent fraud
- Monitor system usage and performance
- Comply with legal and regulatory obligations
4. Healthcare and Patient Information
Where our systems process patient or health-related information on behalf of healthcare organizations, such organizations generally remain the primary controllers of that information.
We process such information in accordance with:
- Applicable healthcare confidentiality obligations
- Data protection laws
- Contractual agreements
- Security and compliance requirements
5. Legal Basis for Processing
We process personal information based on one or more lawful grounds including:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Healthcare service requirements
- Protection of vital interests
6. Sharing of Information
We may share information with:
- Healthcare organizations and authorized users
- Cloud hosting and infrastructure providers
- Payment processors
- IT and support vendors
- Security and monitoring providers
- Regulatory or law enforcement authorities where legally required
We do not sell personal information to third parties.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Security measures may include:
- Encryption
- Access controls
- Authentication systems
- Audit logging
- Secure cloud infrastructure
- Security monitoring
- Backup and recovery procedures
However, no system can guarantee absolute security.
8. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies for:
- Authentication
- Session management
- Analytics
- Security monitoring
- Performance optimization
Users may adjust browser settings to manage cookies.
9. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain operational and security records
10. International Data Transfers
Where information is transferred outside Nigeria or outside the jurisdiction where it was collected, we take reasonable steps to ensure appropriate safeguards are implemented.
11. Your Rights
Subject to applicable laws, individuals may have rights to:
- Access personal information
- Correct inaccurate data
- Request deletion where permitted
- Restrict or object to processing
- Withdraw consent
- Request information about processing activities
Requests may be subject to identity verification and legal limitations.
12. Third-Party Services and Links
Our services may integrate with or link to third-party systems and platforms. We are not responsible for the independent privacy practices of third parties.
Users are encouraged to review the privacy policies of external services they use.
13. Children’s Privacy
Our services are not intended for unauthorized use by minors without appropriate supervision or legal authorization where required.
Where children’s information is processed in connection with healthcare services, such processing shall comply with applicable legal obligations.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal and regulatory changes
- Service improvements
- Operational updates
- Security enhancements
Updated versions will be posted with a revised effective date.
15. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:
Xpress Access Data Solutions
xadsolutions@gmail.com
https://ileralife.com
16. Consent
By using our website, applications, or services, you acknowledge that you have read and understood this Privacy Policy.