Effective Date: Jan 2025
Welcome to Ilera EHR, a product of Xpress Access Data Solutions. (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding personal and health-related information processed through our website, software platforms, and services.
This Notice of Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Organization details
- User account information
- Billing information
- Technical information such as IP address and browser type
- Health-related information processed through our platforms on behalf of healthcare providers
How We Use Information
We use information to:
- Provide and manage our services
- Support healthcare operations
- Improve platform performance and security
- Respond to inquiries and support requests
- Process transactions and subscriptions
- Comply with legal and regulatory obligations
- Maintain system security and prevent fraud
Health Information
Where our systems process patient or healthcare information, such data is handled with strict confidentiality and security controls in accordance with applicable healthcare and data protection laws.
Healthcare data processed through our platforms is generally controlled by the healthcare organization using our services.
Sharing of Information
We may share information with:
- Authorized healthcare providers and organizations
- Trusted service providers and cloud hosting partners
- Payment processors
- Regulatory or legal authorities where required by law
We do not sell personal information.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.
These safeguards may include:
- Encryption
- Access controls
- Audit logging
- Secure hosting environments
- Security monitoring
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Maintain session functionality
- Analyze website usage
- Support security and performance monitoring
You may adjust your browser settings to manage cookies.
Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Fulfill legal and contractual obligations
- Maintain security and operational records
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
- Lodge complaints with relevant regulatory authorities
Third-Party Services
Our platforms may integrate with third-party systems and services. We are not responsible for the privacy practices of independent third-party platforms.
Changes to This Notice
We may update this Privacy Notice from time to time. Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Notice or our data protection practices, please contact:
Xpress Access Data Solution
xadsolutions@gmail.com
https://ileralife.com